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Customer Support

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Customer Support – For Customers Outside the U.S. Only
Welcome to 3M Electronic Monitoring's online customer support, a tool that enables customers outside the U.S. to check the status of inquiries you have submitted to 3M Electronic Monitoring’s technical support team.

Click here to log in to online customer support service

Use this tool to register and track support calls at any time, 24/7.

Getting started is easy. Simply log in with the user name and password provided to you by your account manager.

  • View the status of your support call using the view service calls list link
  • Update your support calls using the update link
  • Log additional questions or problems using the submit a service call link
  • You can only view support calls assigned to your account, either logged by any of your account's authorised users or by the 3M Electronic Monitoring technical support team

Support for customers outside the U.S. is also available 24/7 by phone: +1-877-677-5193





Integrated Monitoring

3M Electronic Monitoring delivers greater value and enhanced operational efficiencies via a suite of high-end technologies working seamlessly together over a single software platform. Read more about the Integrated Monitoring Platform.


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